{"id":7675,"date":"2018-01-16T23:28:49","date_gmt":"2018-01-16T15:28:49","guid":{"rendered":"https:\/\/www.synergy-cmc.com\/?p=7675"},"modified":"2018-01-16T23:28:49","modified_gmt":"2018-01-16T15:28:49","slug":"ai-transforming-hr","status":"publish","type":"post","link":"https:\/\/www.synergy-cmc.com\/ai-transforming-hr\/","title":{"rendered":"How AI is Transforming HR"},"content":{"rendered":"

[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”HOW AI IS TRANSFORMING HR: THE FUTURE OF PEOPLE ANALYTICS” _builder_version=”3.0.93″ background_layout=”light”]<\/p>\n

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HOW AI IS TRANSFORMING HR: THE FUTURE OF PEOPLE ANALYTICS<\/span><\/strong><\/h1>\n
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by\u00a0\u00a0Soumil Kar<\/a><\/p>\n<\/div>\n<\/div>\n

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For modern businesses, artificial intelligence and its subset, machine learning, isn’t about science fiction and a shiny, robotic future. Instead, AI-based technology is a tool to be used today to build a more successful tomorrow. In the particular case of\u00a0people analytics<\/a>, HR is on the cusp of being able to leverage AI to refine, even redefine, many of its primary functions.<\/span><\/p>\n

<\/h1>\n

AI Has Already Arrived<\/strong><\/span><\/h2>\n

Simply put, artificial intelligence is a broad-based label to technologies that leverage algorithmic computing to transform vast amounts of\u00a0data into actionable insight<\/a>. Such technologies have already become mainstays in modern society through specific uses like Amazon Alexa, IBM Watson, and Google’s Predictive Engine. Companies and industries have such lofty expectations for AI, in fact, that total expenditures in the technology\u00a0are predicted to rise<\/a>\u00a0from $8 billion in 2016 to $47 billion in 2020.<\/p>\n

In modern industry, AI teams up with big data in order to provide metrics and predictions that businesses can use to maximize efficiency and effectiveness across nearly any component of operations. With respect to HR functions, AI can be a useful disruptor in a wide variety of applications. A\u00a0recent survey by IBM<\/a>\u00a0found that half of Chief Human Resources Officers already recognize and anticipate the technology\u2019s potential to completely reinvent critical HR responsibilities, including operations, talent acquisition, and talent development. Suffice it to say, AI is on the cusp of transforming many aspects of HR to better equip it for a dynamic, ever-evolving workplace.<\/p>\n

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[\/et_pb_text][et_pb_cta admin_label=”Call To Action DEMO” button_url=”https:\/\/www.synergy-cmc.com\/hyphen-demo\/” url_new_window=”on” button_text=”Request a DEMO!” use_background_color=”off” background_layout=”dark” header_font_size=”14″ body_font=”|on|||” body_font_size=”18″ body_text_color=”#31badd” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#31badd” button_border_radius=”0″ button_icon=”%%264%%” button_icon_color=”#ffffff” button_icon_placement=”right” saved_tabs=”all” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.93″ border_color_all=”#ffffff” button_border_width=”0″ button_border_color=”#ffffff” animation_style=”slide” border_width_all=”2px” \/][et_pb_text admin_label=” The Benefits of AI in HR” _builder_version=”3.0.93″ background_layout=”light”]<\/p>\n

\u00a0The Benefits of AI in HR<\/strong><\/div>\n
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1. Reduce Human Bias
\n<\/i><\/strong><\/h3>\n

Given its reliance on data rather than human intuition and perception, AI removes the potential for skewed human perspectives to inhibit the decision-making process. This can protect an organization from discrimination litigation but also create a more cohesive, communicative workplace.<\/p>\n

2. Improve Relationships with Existing Employees<\/i><\/strong><\/h3>\n

Different aspects of AI can be leveraged to find the nuanced individual characteristics of every employee through engagement surveys and other tools to best pair their personalities and temperaments with particular roles, departments, and co-workers.<\/p>\n

3. Improve Efficiency and Insight in Candidate Assessment<\/i><\/strong><\/h3>\n

Again relying on its ability to recognize and interpret nuance, AI can transform simple resumes, cover letters and communication with candidates into insightful, powerful tools to quickly and efficiently determine if an individual is a good fit for an organization.<\/p>\n

4. Increase Predictive Data Decision-Making<\/i><\/strong><\/h3>\n

The algorithms that provide AI its insightful and prescient abilities, allow it to interpret data sets and create models that can be used to lend decision-making a reliable, predictive quality where decisions impacting today and tomorrow can be made on data from the past.<\/p>\n

5. Expand HR as a Resource<\/i><\/strong><\/h3>\n

By removing many of the resource-consuming responsibilities that have traditionally diluted an HR department\u2019s overall attentiveness, AI allows HR more time and freedom to concentrate on performance management human-based tasks that make it such a critical component of any healthy organization.<\/p>\n

6. Become a Tactical and Strategic Asset<\/i><\/strong><\/h3>\n

By leveraging the data derived from people analytics, HR can become a powerful source of actionable insight to design and implement strategies that can increase operational efficiencies, strictly upon the reliable shoulders of data.<\/p>\n

7. Allow More “People Time” for HR<\/i><\/strong><\/h3>\n

Like its potential to expand HR as a resource, AI can free valuable time for HR to devote to improving the employee experience with a hands-on approach that traditionally wasn\u2019t possible due to time constraints and work loads.<\/p>\n

8. Improve Decision-Making and Drive Results<\/i><\/strong><\/h3>\n

Again through predictive analytics, AI can equip management with insight into employee satisfaction levels, predicting possible future sources of turnover to identify and correct individual, departmental, or systemic issues before they become problematic and costly.<\/p>\n

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[\/et_pb_text][et_pb_cta admin_label=”Call To Action DEMO” button_url=”https:\/\/www.synergy-cmc.com\/hyphen-demo\/” url_new_window=”on” button_text=”Request a DEMO!” use_background_color=”off” background_layout=”dark” header_font_size=”14″ body_font=”|on|||” body_font_size=”18″ body_text_color=”#31badd” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#31badd” button_border_radius=”0″ button_icon=”%%264%%” button_icon_color=”#ffffff” button_icon_placement=”right” saved_tabs=”all” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.93″ border_color_all=”#ffffff” button_border_width=”0″ button_border_color=”#ffffff” animation_style=”slide” border_width_all=”2px” \/][et_pb_text admin_label=”Best Practices for Using Artificial Intelligence in the Workplace” _builder_version=”3.0.93″ background_layout=”light”]<\/p>\n

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Best Practices for Using Artificial Intelligence in the Workplace<\/strong><\/h1>\n<\/div>\n
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Like most innovations, implementing AI according to its specific strengths will maximize the benefits a company can derive from its use. For HR, relying on AI for particular roles will leverage the technology in the most effective manner possible.<\/p>\n

Sentiment Analysis<\/strong><\/span><\/h3>\n

True feedback is a combination of the quantitative and qualitative. AI-based text analysis systems can help understand the sentiments of an entire organization by placing feedback into positive, neutral and negative sentiment buckets. This helps leaders take an accurate pulse of their organization and, thus, accelerates the feedback transforming into action.<\/p>\n

For example, employee engagement can be transformed from a static, infrequent\u00a0snapshot of worker sentiment<\/a>\u00a0into a vital, real-time analysis of the social framework that supports the entire organization. Monitoring employee communication with AI can also measure employee satisfaction by analyzing natural language to quantify the underlying emotions, not just the message itself.<\/p>\n

Picture Credits – Hyphen\u00a0<\/i><\/div>\n
\"favoribility_net<\/div>\n
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Hyphen’s sentiment analysis helps organizations determine employee sentiment by feedback categories such as leadership, engagement & social connection etc which are completely configurable based on their needs.<\/i><\/span><\/strong><\/div>\n<\/blockquote>\n
<\/div>\n

\"sentiment<\/p>\n

\"Sentiment<\/i><\/em><\/p>\n

Sentiment can also be sliced & diced by employee segments like department, position, company projects, age, tenure, geography and other dimensions which are also on the complete discretion of the organization.<\/i><\/em><\/p><\/blockquote>\n

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[\/et_pb_text][et_pb_cta admin_label=”Call To Action DEMO” button_url=”https:\/\/www.synergy-cmc.com\/hyphen-demo\/” url_new_window=”on” button_text=”Request a DEMO!” use_background_color=”off” background_layout=”dark” header_font_size=”14″ body_font=”|on|||” body_font_size=”18″ body_text_color=”#31badd” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#31badd” button_border_radius=”0″ button_icon=”%%264%%” button_icon_color=”#ffffff” button_icon_placement=”right” saved_tabs=”all” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.93″ border_color_all=”#ffffff” button_border_width=”0″ button_border_color=”#ffffff” animation_style=”slide” border_width_all=”2px” \/][et_pb_text admin_label=”Workplace Issue Understanding” _builder_version=”3.0.93″ background_layout=”light”]<\/p>\n

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Workplace Issue Understanding<\/span><\/strong><\/span><\/h3>\n

Organizing and dividing feedback into insightful slices is incredibly time-consuming for HR. Machine learning can automatically categorize feedback data into predefined HR categories like work\/life balance, compensation and benefits to efficiently help organizations plan the right actions.<\/span><\/p>\n

A recent study found that 32% of HR departments are already\u00a0<\/span>redesigning their organizations<\/a><\/span>\u00a0to optimize them for adaptability and learning to best integrate the insights garnered from employee feedback and technology.<\/span><\/em><\/p>\n

\"sentiment
\nHyphen uses machine learning to automatically categorize employee feedback into categories\u00a0of interest.<\/em><\/span><\/p>\n

\"Details
\nHR can use AI to quickly analyze qualitative feedback and organize it by both workplace issue and sentiment.<\/em><\/span><\/p>\n

Smart Assistants<\/span><\/strong><\/span><\/h3>\n

AI-based assistance can drive relevant and contextual alerts to managers based on conversations occurring within an organization to identify what needs to be addressed without wasting any time.\u00a0<\/span>Following the lead of Amazon\u2019s Alexa, Microsoft\u2019s Cortana, and Cisco\u2019s Spark smart assistant system, a range of companies\u00a0<\/span>are designing various workplace applications<\/a><\/span>\u00a0to sync with smart assistants.<\/span><\/p>\n

CapitalOne uses such a system to allow IT to check network systems and receive feedback to proactively make any necessary adjustments.<\/em><\/span><\/p>\n

\u00a0\"your<\/p>\n

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Hyphen’s AI-driven Smart Assistant which determines the most pressing issues and notifies HR & management, for prioritized action.<\/em><\/span><\/strong><\/span><\/p>\n<\/blockquote>\n

Talent Understanding<\/span><\/strong><\/span><\/h3>\n

Smart AI mechanisms can scan, read, and evaluate applicants, quickly eliminating 75 percent of them from the recruiting process. This can drastically increase the quality of hiring decisions and provide a huge timesaver for HR.<\/span>
\n<\/span><\/p>\n

For example, Fareportal, a travel technology and booking company,\u00a0<\/span>has integrated AI into its \u201cResume Scorer\u201d tool<\/a><\/span>\u00a0to analyze a candidate\u2019s resume with respect to the specific skills and criteria of each of its job postings. This allows Fareportal\u2019s HR department to save time and resources by minimizing the laborious process of reviewing resumes by hand and immediately moving to subsequent steps in the recruiting process.<\/span><\/em><\/p>\n

Not only through resumes, AI can also analyze social presence, past job experiences and other factors to analyze a candidate before even the first interview, allowing recruiters to focus on the top candidates and seed out the unfit.<\/span><\/p>\n

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\"ratings.png\"AI determines a numerical rating based on the desired criteria of job candidates.<\/em><\/span><\/p>\n<\/blockquote>\n

Chatbot Interactions<\/span><\/strong><\/span><\/h3>\n

AI-powered chatbots can create streamlined and unique\u00a0<\/span>employee experiences<\/a><\/span>\u00a0based on personal interaction with every employee. This would be far too time-consuming without AI assistance and can provide benefits to onboarding procedures, training requirements, and more.<\/span>\u00a0<\/span><\/p>\n

HR leaders are\u00a0<\/span>already cognizant of the technology\u2019s importance<\/a><\/span>\u00a0to the employee experience with 92% stating chatbots will play a significant role in enhancing employee service in the future.<\/span><\/p>\n

\"hyphy.png\"
\n<\/span><\/p>\n

Hyphen’s Slack chatbot, “Hyphy.”<\/em><\/span><\/p>\n

As evidenced by technologies like AI, HR is finally able to embrace and adopt innovations that will provide new efficiencies, minimizing needed resources while maximizing results.<\/span><\/p>\n

Already enjoyed by other departments within any given organization, HR has taken a leap by starting to incorporate\u00a0<\/span>AI-based platforms<\/span>\u00a0like chatbots, smart assistants, and various applications of predictive & sentiment analytics to derive the most actionable insight from their talent programs.\u00a0<\/span>Although the first step has been made towards the future of work, it\u2019s a journey which organizations need to voyage on.<\/p>\n

With the business ecosystem changing, a lot of technology-based businesses are working on helping organizations by providing robust solutions which could directly be implemented in their people programs.<\/span>\u00a0<\/span><\/p>\n

A partner like Hyphen can help any company establish the analytics necessary to take full advantage of the many ways AI can reinvent HR and, therefore, an organization.<\/span>\u00a0If AI and people analytics are implemented in a suitable and effective fashion, the future of HR is certainly bright.<\/span><\/p>\n<\/div>\n

[\/et_pb_text][et_pb_cta admin_label=”Hyphen Demo CTA” button_url=”https:\/\/www.synergy-cmc.com\/hyphen-demo\/” url_new_window=”on” button_text=”Request a DEMO!” use_background_color=”off” background_layout=”dark” header_font_size=”14″ body_font=”|on|||” body_font_size=”18″ body_text_color=”#31badd” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#31badd” button_border_radius=”5″ button_icon=”%%264%%” button_icon_color=”#ffffff” button_icon_placement=”right” saved_tabs=”all” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.93″ button_border_width=”0″ border_style_all=”none”]<\/p>\n

Ready to start a conversation about achieving breakthrough results?<\/strong><\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> HOW AI IS TRANSFORMING HR: THE FUTURE OF PEOPLE ANALYTICS by\u00a0\u00a0Soumil Kar For modern businesses, artificial intelligence and its subset, machine learning, isn’t about science fiction and a shiny, robotic future. Instead, AI-based technology is a tool to be used today to build a more successful tomorrow. In the particular case of\u00a0people analytics, HR […]<\/p>\n","protected":false},"author":1,"featured_media":7676,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","cos_headline_score":0,"cos_seo_score":0,"cos_headline_text":"","cos_headline_has_been_analyzed":false,"cos_last_analyzed_headline":[],"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[154],"tags":[227,194,145],"yoast_head":"\nHow AI is Transforming HR | Synergy CMC - Complete Management Consulting<\/title>\n<meta name=\"description\" content=\"How AI is Transforming HR with Hyphen. Synergy CMC leading Management Consulting Agency. www.synergy-cmc.com\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.synergy-cmc.com\/ai-transforming-hr\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How AI is Transforming HR | Synergy CMC - Complete Management Consulting\" \/>\n<meta property=\"og:description\" content=\"How AI is Transforming HR with Hyphen. 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